Attorneys overseeing the MyFord Touch class-action lawsuit against Ford have announced that the automaker has settled the class action with a pool of $17 million to pay owners.
Owners or lessees of new or used vehicles equipped with MyFord Touch who acquired the vehicles from a Ford dealer before August 9, 2013, have until September 20, 2019, to file a claim.
The lawsuit settlement has no admission of wrongdoing by Ford.
The lawsuit alleges that the MyFord Touch infotainment system touchscreen system crashed frequently and froze while the vehicle was in motion.
The suit also alleged that the system would fail to respond to repeated voice and touch commands and provided inaccurate GPS information and would unreliably connect to mobile devices.
The MyFord Touch system was installed inside multiple models of Ford and Lincoln vehicles between 2011 and 2013.
Ford has revealed the facelifted version of the Endeavour (called Everest in global markets), which is set to go on sale in Australia very soon.
It’s not your fault if you’re struggling to figure out the changes made to the new model, because they indeed are very subtle.
On a closer inspection, you’ll find a new grille with thinner chrome slats, a lightly updated bumper and new alloy wheels.
On the inside, the SUV will now feature the latest version of Ford’s latest Sync infotainment system with an 8.0-inch touchscreen, navigation, and Apple CarPlay & Android Auto integration.
The cabin also gains a new all-black scheme and more soft-touch surfaces.
An interesting addition to the Australian-spec Endeavour is availability of the new 2.0-litre, bi-turbo diesel engine that’s borrowed from Ford’s Ranger Raptor pickup truck.
As automakers gradually dipped into more tech-laden systems, some got it right, and some did not.
After numerous complaints, Ford has settled a class-action lawsuit surrounding its MyFord Touch infotainment system.
Law firm Hagens Berman said in a release on Tuesday that the automaker will pay $17 million, and both owners and lessees are eligible for compensation.
Specifically, the litigation surrounds the system equipped in 2011-2013 Ford and Lincoln vehicles.
The infotainment system was notorious for being unresponsive, crashing and freezing while driving.
Compensation amounts will be based on how often an owner or lessee needed to service their vehicle for an infotainment system repair.
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