
The HR domain is ensnarled with a slew of mundane and repetitive tasks, preventing them from focusing their capabilities towards more high-yielding areas. The advent of new technologies has resulted in the dawn of disruptions that have transformed the way the 21st-century business functions. The older workplace dynamic has given way to the rise of Intelligent enterprise where technology drives the business through actionable insights across all lines of business. A conversational chatbot is one such example of technological advancement which through its cognitive abilities and NLP is driving personalized and precise dialogues, catering to numerous employee-related processes.
The employees nowadays want everything at the click of a button or via a provision of a live and conversational chat. The time is of the essence for any engagement and any lack of it is detrimental to the overall image of an organization. Conversational chatbots allow uninterrupted and personalized dialogue from the very first engagement with the employee.