
Why Customer Retention is important for ROI?
Since growing revenue is a priority for any company and doing repetitive business for an existing client is a lot cheaper than that of a new one. It goes without saying that customer retention is a key factor to ensure a healthy ROI.
https://www.qltech.com.au/hub/cro/why-customer-retention-is-important-for-roi/


No matter how good your product is, it is of no use if your targeted audience does not approve of it.
Customer retention is as necessary as making durable products.
Research shows that if a customer has bought something from your website or mobile app, there are 60% chances that he/she makes one more purchase.
Executing optimal customer surveys is one of the main ways of understanding what your customer needs.
It also helps the business to know where the customers are facing difficulty in your product and allows you to get rid of it.
A neat corporate social responsibility program can do wonders for your product and increase the goodwill of the company to an unprecedented level.


"Sales and marketing professionals have the critical role of ensuring their company’s revenue objectives are met.
Through lead tracking, the two teams can work together to ensure these objectives are met on time and using the available resources.
"Read our article on why your sales and marketing team needs a lead tracking solution.


