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What’s worse than having fake negative reviews posted on your Google page?
Consider calling in an SEO expert for advice on handling attacks.
While it may seem like a simple fix, many reviews come as a result of customer service issues or confusion about services or pricing—issues that can be resolved with communication and transparency.
It could also help strengthen your customer relationships, making them more likely to defend you in public forums or even leave their own positive reviews about your company.
And if they do decide to go ahead with a bad review?
To truly deal with your negative reviews, follow these steps: Respond quickly 8) Start advertising onlineIn some cases, you may find a customer who’s unhappy with your product.

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If the negative reviews for your business are on a third-party site, you can create content or implement SEO or respond to them. But if the reviews are on the platform or your profile that you can access, you can remove them. Constant content creation is a way of removing negative reviews. It can push the positive reviews and citation upward removing the negatives, gradually.
Importance of reviews in online research and digital marketing
In today’s digital world, people tend to search online for the product they are they are about to purchase. And before every purchase, they make intensive online research for the same. According to Fleishman- Hillard, 89% of the customer’s conduct intensive online research through various search engines before making a purchase and the large portion of this research consists of reading the reviews.

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