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5 Best Tips for Choosing an IT Outsourcing Company

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Sterling Sherry
5 Best Tips for Choosing an IT Outsourcing Company

It’s no secret that you can save serious money by outsourcing your IT needs to an IT outsourcing company, but there are many companies out there willing to take your money and do little or nothing in return. How can you tell which ones are worth your time and money? To ensure that you get the most value out of your relationship with an IT outsourcing company, follow these five tips when making your selection.

1) Reputation

One of the most important aspects to consider when choosing an IT outsourcing company is its reputation. Does it have a proven track record of providing dependable services? Is it flexible, responsive and respectful? The answers to these questions can be found online through client testimonials, news articles and vendor surveys. Keep in mind that while some negative feedback may appear on various review sites or forums, one bad experience doesn’t necessarily speak for all customers.

2) Communication Skills

Great communication skills are essential when you’re outsourcing your IT needs. The last thing you want is to have one vendor working on your servers while another is updating your website. When dealing with IT outsourcing companies, choose those that use a single point of contact so that everyone is on the same page. This way, they can speak with each other directly and share their knowledge instead of having to relay it through you—which could lead to miscommunication.

3) Technology Expertise

Look at a company’s portfolio. Technology is often one of a business’s most valuable assets, and in order to outsource well, your provider needs to be in tune with your industry. Do they have experience working with other businesses in yours? If so, you can feel confident they’ll be able to handle your project.

4) Portfolio

Even if you’re a highly qualified worker, it’s almost impossible to get that first foot in the door without a portfolio of past work. No matter how skilled you are, prospective employers want to see samples of your previous work. And it doesn’t have to be solely from jobs you’ve held—your portfolio can include freelance or personal projects as well.

5) Value for Money

Evaluate various IT outsourcing services based on their price and service quality. It’s easy to simply go with the lowest bidder, but if you don’t take into account other factors, such as how responsive a company is or its financial stability, you may end up regretting your decision in a few months. Moreover, once you’ve signed a contract with one company, it might be difficult to change vendors later on if you aren’t completely satisfied with their services.

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