An imperative goal in a business is growing, it is better for your business if you have a broad clientele that depends on your services. However, you shouldn’t sacrifice your in-house
customer service to handle clerical tasks, such as answering call overflow and taking messages. You can gain more profitability of your time by delegating such tasks to a dedicated team of receptionists who understand your business’s needs and can function as part of your team.
Phone answering services, like those provided by Team by the Minute, can help your business thrive in several ways, such as:
- Somebody is always there to pick up the calls
When you partner with our services, it means you will not miss a call. Not only do you giant the benefit of a broader outreach by having little to no missed calls, but you also gain the peace of mind of not missing out on a crucial message. Better yet, you’ll find yourself not having to filter out unnecessary spam calls. An extra perk offered by us is that all receptionists are bilingual, English to Spanish, and this service is included in each plan at no extra cost. Meaning, your client demographic expands by having us answer your office overflow.
- Help increase in-house productivity
Every call answered is a chance to leave a good impression, which is important when it comes to increasing revenue. Nevertheless, when facing persistent call overflow, just answering calls can become a bit of a distraction—especially when you are working on a big project for scaling purposes or are actively in a meeting. Delegating your phones to an answering service like ours can help filter or even forward calls to pertinent personnel, leaving you with more time on your hands to focus on your business growth, yet never sacrificing your customers’ needs.
- Provide consistent customer care
Our service offers a flexible script that can be customized to your needs, this includes responses to common questions along with specified steps to take in the majority of situations handled by our receptionists. Consider your script as a dynamic document which can be updated whenever your business needs evolve.
- Save on recruitment
Both your business and ours wish to provide quality customer service in every interaction made. Your business does this by meeting the standards of the industry it represents. As a business answering service, we do the same by holding firm standards of our own towards what great customer service should be like to both our clients and their customers. We have expertly trained staff that is compliant and attentive, and offer cost-effective service plans, with no hidden fees, and with no long-term contracts. There is more to gain when taking the chance of hiring an answering service to handle your overflow of calls.
Become a better business and offer exceptional customer service by joining forces with an answering service that can give you the aid you require as swiftly as possible. Find out for yourself what Team by the Minute has to offer.
Whether your law firm is a brand-new practice, or you are operating a well-established law firm, a virtual receptionist service in North America can be the key to drive new business, keeping clients satisfied and ensure success within your practice.Attorneys are busy professionals.
Whether you’re in court, attending meetings with clients, preparing briefs & facing heaps of paperwork.
That is why hiring a virtual receptionist makes sense.
A professional virtual receptionist north america service like Legal Call 24 can deal with incoming calls for a law firm and make sure customers are directed to the right attorney.
Here is how a virtual receptionist can help your law firm’s operation.1) It Fits Your BudgetHiring a full-time in-house receptionist is expensive.
When you consider the resources it takes to interview candidates and the cost of compensation, the total can run upward of $40k or more, depending on experience.
