
A well-engineered telephone systems can help increase productivity. The times of using PSTN are gone and businesses are moving towards IP telephone systems. If your business has multiple branch offices scattered at various geographical locations, IP phone systems can be an advantage. Using VoIP phone system can save significant costs of long-distance calls, compared to traditional phone lines.
IP stands for Internet Protocol. Instead of sending analogue voice signals over the old PSTN (Public Switched Telephone Network), an IP phone converts the voice signal into small data packets and sends it to the user over the internet. The internet network used here can be your private data network or a public network if required.
It is safer than PSTN lines as the different data packets can be encrypted and decrypted by the authorised users only. Setting up an IP phone system can help provide all the benefits of a unified communication system.