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Housekeeping Functions in the Hospitality Industry

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Heritage Institute Of Hotel & Tourism
Housekeeping Functions in the Hospitality Industry

The Housekeeping crew prides itself on keeping the hotel clean and comfortable in order to create a ‘Home away from home atmosphere. All lodging establishments strive to give their clients a clean, appealing, pleasant, and welcoming environment that is also cost-effective. In a Hospitality Industry, nothing conveys a stronger statement than cleanliness.

amount of service, friendliness, or glitz can compare to the feeling a guest gets when they walk into an immaculate, tidy, and well-organized room. Both management and guests believe that maintaining a clean and orderly environment is essential for a hotel to fetch a reasonable fee and receive repeat business.

The provision of a clean, comfortable, and safe environment is characterized as housekeeping. It is not limited to the housekeeping department, as every employee in the establishment should be concerned with providing these services in their own department, such as the chef’housekeepers’ in the kitchen, the restaurant manager or head waiter’housekeepers’ in the restaurant, and the general manager has overall responsibility.

There Are Three Departments in Any Establishment That Are Specifically Concerned with Accommodation:

  • The receptionists are in charge of selling and allocating rooms.
  • The housekeeping department is in charge of planning, providing, and maintaining the rooms.
  • The maintenance department, whose employees ensure that the rooms have enough hot and cold water, sanitation, heating, lighting, and ventilation, as well as maintaining and repairing individual articles and areas.


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