
In this environment, training and onboarding your new hires is key to maintaining productivity and performance. This is especially true if you are bringing on new staff to plug gaps related to the current crisis.
But onboarding employees has suddenly become trickier than ever. Some companies went into lockdown in the middle of hiring. Others have fresh staff in the heart of training and trial periods.
Our Head of Learning, Jonah Goldstein, got together with Raphaël Moutard, Senior Engineer at Spendesk, to discuss how to meet the challenge of onboarding new employees from afar, and some specific techniques you can use.
In this recap, we’ll run you through six key steps to great remote onboarding - and a few things you should avoid. You can catch up on our conversation in full here, or download our comprehensive ebook, below, for the full picture.
Step #1: Start strong with great pre-boarding
Step #2: Make your onboarding process collaborative
Step #3: Tailor the onboarding experience for each hire
Step #4: Use checklists and nudges to keep new hires engaged
Step #5: Seek regular feedback - and refine processes as you go
Step #6: Measure your success with clear onboarding metrics
Now we’ve explained our six steps to great remote onboarding, here are a few things you might want to avoid:
- Information overload: Learning remotely comes with its own unique stresses, and finding the time and space to focus on work can be tough. Always be aware of how much information you’re giving your hires at once, and try not to overwhelm them.
- Constant communication: Just because you can stay in constant contact, this doesn’t mean you should. Remember to keep your messages focused and to the point, and give your learners the space they need to get on with their onboarding.
- Software fatigue: Technology can be a lifesaver, but too much of it can be a pain. Limit the numb tools and systems your new hires are using remotely, and try not to introduce them to a new tool unless you absolutely have to.