HP printer is the top-notch printer brand which is used by billions of users, globally, due to its remarkable printing and cost-effective maintenance features. Despite, printer's outstanding services, sometimes your HP printer stops working and requires troubleshooting. Want to know what are the HP Printer Troubleshooting problems? And how to fix these problems? So, don't worry. In this article mentioned the common HP Printer problems for both Windows and Mac operating systems, and their best troubleshooting solutions to get fixed quickly. So, you will bring your HP printer back in working condition.
Troubleshooting Steps to HP Printer Problems
Set Your HP Printer as Default Condition:
Verify your HP printer setting. Is it printer setup as ‘Default Printer’ status? If it’s not, then you may face issues in printing all jobs.
Then follow these HP Printer Troubleshooting steps to set the printer to default status:
- Go to your computer/laptop, and open the ‘control panel’, and choose ‘devices and printers’.
- On the next page, pick and right-click on the HP printer option and choose ‘Set as default printer’ and continue.
- Then, underneath your printer icon if you view a green tick that means your troubleshooting guide is finished.
Update Outdated Drivers:
Sometimes, outdated HP printer drivers cause many problems and may disturb your work.
Thus, solve this issue with these HP Printer Troubleshooting methods:
Method 1
- On your computer, open the ‘Search’ option and type ‘run’ to open the dialog box and their type in ‘devmgmt.msc’. Press on ‘OK’.
- Next a ‘Windows device manager ‘will open. So, then expand the category of ‘print queues’ by double-clicking on it.
- Right-click on the listed printer name underneath this category and click on ‘update driver’ from the menu.
- Wait for some time, until the update download process finishes.
Method 2
Furthermore, you can also update the latest Drivers and software of your HP Printer mode by going to the official website of HP Printer. After visiting the website, you will need to select your Printer model Name, and Number. Then you can find the appropriate HP printer drivers and software there, so update it with the assistance of a Wireless Network or USB Cable easily.
Remove HP Printer Spooler Error
- Open Start menu and type “Run” to open the Run command.
- You can also press “Window key+R” to open the Run dialog box.
- Type “services.msc” and press Enter.
- Search “Print Spooler” and double click on it.
- Now click on “Start” to start the print services.
- Click Ok and restart your computer.
- If the Print Spooler service stops again, uninstall the printer driver and reinstall it again.
HP Printer Offline Error
- Check all Cable of the printer is tightly connected.
- Check if printer is turned ON.
- Check printer’s USB cable is connected to your computer.
- Click on Start menu and search “Devices and Printers”.
- Look for your connected printer and right click on it.
- Now select “Set as Default Printer”.
Fix HP Printer Paper Jam
Paper Jam is one of the most common issues faced by HP printer users. A small bit of paper can also cause error message for paper jam. So you need to remove even the smallest bit of paper.
- Do not overload the paper tray.
- Look in the input tray and gently pull out the jammed paper from the input tray.
- If paper jam is in the output tray, remove the paper gently from the output tray.
- Always pull the paper out using both the hands.
- Also clean the paper feed roller and the printer roller.
- If the issue remains as it is, then reset your HP printer.
HP Printer Troubleshooting Guide
World has now moved towards technology and printer is helping people in getting all the hard copy of their work done. HP printers are widely used all across the world. It is one of the best available printers in the world but many times users face issues with their HP printer that needs to get fixed quickly to ensure proper functioning. HP printers include inkjet, LaserJet, desk jet and many others. User can choose any one of these according to their need. In case any issue occurs, they can contact the HP Printer Troubleshooting Guide team any time.
My HP Printer Won't Print in Black: What Should I Do?
You have sent a print command and are waiting for your printer to deliver a printout. However, what you see is your HP Printer Not Printing Black and delivers a blank page with hazy ink marks alerting you of some serious print issues. What’s more frustrating is the black ink cartridge is sufficiently full, but still your printer refuses to print black.
If that’s a routine problem with your old HP Printer and you are on the verge of retiring it, this HP printer not printing guide is worth giving a try. Moreover, if yours is a newly acquired HP printer, then also these troubleshooting steps won’t disappoint you. So, do you know what’s making your HP printer not print black? Let’s dive deeper and discover the reasons and the most effective ways to fix it.
How Do I Fix an HP Printer Not Printing Black Problem?
That’s pretty simple and it requires you to take some basic steps to get beautiful printouts from your new or old HP printer. Here’s what you should do.
Step 1. Check the black ink cartridge
The first thing you should do to resolve the HP printer not printing problem is verify the ink cartridges. Make sure to replace the dry, clogged, and empty ink cartridges as they won’t let you print and may cause further damage to your printer as well.
- Open the printer cartridge access door and take out the ink cartridge from the slot.
- Shake the ink cartridge well and see if it shows any ink movement.
- If not then you should replace the ink cartridge with a new one.
- Buy a genuine HP Ink Cartridge and replace the old one with it.
- While installing the new toner, check the vents are not clogged. If you found them clogged, then use a pin to clean up the vents.
Step 2. Clean the printhead
People ask why won’t my printer print even after replacing the ink cartridges. Well, switching the ink cartridges is not a waste of time, but sometimes it’s just not enough to resolve the HP printer not printing black problem. The next thing you should try is cleaning the printhead by using the below steps.
- Turn on your printer.
- Locate the Printer Maintenance option in the control panel.
- Follow the on-screen instructions to perform the automatic printhead cleaning.\
- The process may take up to 1 to 2 minutes to complete.
- After cleaning finishes, your printer will print a test page. If the print quality satisfies you, that indicates the printer not printing black problems is resolved.
- If it’s still there you should try your hands on manual cleaning. The subsequent steps will tell you the process.
Manual printhead cleaning (try only if you are confident about it)
- Take a plastic container, and fill it with warm water.
- Dip the paper towel two inches down into the water.
- Uninstall all ink cartridges from the printer.
- Open the cartridge access door, lift the latch up and gently remove the printhead from the printer.
- Put the printhead in a water-filled container.
- Wipe out the excess ink from the printhead. Do it with the damped cloth.
- After cleaning the printhead, let it dry naturally and install it within the printer thereafter.
- Install ink cartridges as well, turn on the printer and try printing.
Step 3. Use HP Print and Scan Doctor, if still printer won’t print black
You can simply fix the HP printer not printing black using Hewlett-Packard’s in-house tool HP Print and Scan Doctor. Use the following steps to resolve the issue.
- Search for HP Print and Scan Doctor on the web browser.
- Download and Install the software on your PC.
- Now open this software, and agree to the license agreement.
- Select your printer and click Next.
- On the next screen, click Fix Printing.
- This will find and fix the root cause of the problem.
- Now you should start getting the elegant printouts.
Step 4. Update the HP printer driver
HP is quite particular in releasing the new driver versions and those updates also include the solution for HP printer not printing black problems. However, the drivers can update automatically if you have activated the auto-update feature. Here is what you should do to manually update the printer drivers.
- Connect your printer and computer to the same wireless network.
- Open the Chrome browser and visit the HP support website.
- Scroll the webpage and click the Download drivers button.
- Choose Printers on the list and enter the HP printer model number.
- Click Submit.
- You will see the list of available updates on the screen.
- Select them all and download the complete package on your computer.
- Go to the Download folder under File Explorer, right-click on the HP printer installer file and click Run.
- Follow the subsequent on-screen instruction and install the latest drivers on your system.
Step 5. Align the printhead
A non-calibrated printer leads to several problems like the one we are discussing here in this blog. If your printer won’t print black or facing trouble printing as a whole, then you should ensure to get your printer calibrated by the experts. If you want to try it by yourself, then the following steps could help.
- Ensure the printer’s Control Panel is illuminated, or you should restart your printer once.
- Locate the Printer Maintenance or Tools on the Control Panel.
- Choose the Align Printhead option on the list.
- Doing this will calibrate your printer and print a test page soon after.
- In case aligning the printhead won’t fix the printer not printing black problem, then you should think of calling the experts.
Step 6. Use inbuilt Printer Troubleshooter
If nothing works, then treat this as your last resort. Printer Troubleshooter comes built-in in Windows PC and it can be an answer for all who complain my HP printer won’t print, how do I fix it? Follow the below-mentioned easy steps to fix the HP printer will not print black problem.
- Go to the search bar in the bottom left corner of your system and type Troubleshoot.
- Click on Printer and select Run the Troubleshooter.
- It might take a few minutes to detect the problem.
- Select the HP printer model and click Next.
Follow the on-screen instructions, and finally restart the system and printer to fix the printer won’t print black issue.
Fixing a HP printer work again after paper jam issue is not a simple job.
Do you know the important reason of facing problem “my HP printer will not print?” Before some time ago your printer functions correctly but after some time the printer don’t print and halt the procedure of printing by providing the aforementioned message of error.
Because of the following points you might encounter such an error:
