
VOIP stands for Voice over Internet Protocol or phone service over the Internet in layman's terms.
You can get phone service delivered through your Internet connection rather than through your local phone company if you have a reasonably good Internet connection.
To convert analog phone signals to digital data cues that is sent over the Internet, a method is required. This feature can be built into the phone itself or housed in a different compartment such as an ATA.
- VOIP Using an ATA: Ordinary Phone —- ATA —- Ethernet —- Router —- Internet —- VOIP Service Provider
- VOIP using an IP Phone: IP Phone —– Ethernet —– Router —- Internet —- VOIP Service Provider
It is also possible to attach directly to some other VOIP user without using a VOIP Provider. Even so, if the VOIP gadgets are now behind NAT routers, this approach may cause issues.
- VOIP connecting directly: IP Phone —– Ethernet —– Router —- Internet —- Router —- Ethernet —- IP Phone
VOIP-enabled solutions
VOIP can usually run traditional telephony applications like outbound call center applications and inbound IVR applications.
There are several VoIP phone systems available, one of which is 3CX, which is an app VoIP PBX for Windows, Linux, as well as the cloud. Visit VoIP PBX and Servers for a comprehensive list of solutions.
Why should you use VOIP?
There are two main reasons why you should use VOIP-
Cost-effectiveness
In general, VOIP phone service is less expensive than traditional phone service. This is largely due to the fact that traditional phone companies are either monopolies or government-owned.
The use of a single network to carry voice and data results in some cost savings. This is particularly true when users already have underutilized internet bandwidth that they can are using for VOIP at no cost.
In the most extreme case, users consider VOIP phone calls (including international calls) to be completely free. While their Internet service is not free, using VOIP over this service may not incur any additional charges, so users perceive the calls as free.
A number of services have sprung up to make this type of "free" VOIP call possible. Free World Dialup and Skype are two examples. VOIP Service Providers has a more comprehensive list.
Enhancement of features
Some things that are difficult or impossible with traditional phone networks become simple with VOIP.
Incoming calls are automatically routed to your VOIP phone, regardless of where you connect it to the network. Take your VOIP phone with you on a trip, and you can receive incoming calls from anywhere you have an Internet connection.
Agents in call centers who use VOIP phones can work from anywhere with an Internet connection.
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