
As artificial intelligence and machine learning acquire a place closer to the hearts of businesses than ever, RPA or robotic process automation gains traction as one of the preferred technologies.
RPA, in this situation, enables businesses to automate processes that are repetitive, monotonous, and do not require complex decision making, thus freeing up human labor for tasks that do require more powers of the intellect.
Thus, the rising demand for RPA solutions.
Despite the evident benefits that come with RPA, there are a couple of doubts that still stare businesses in the face.
So, before you go on with RPA implementation, here are some very important things that you must keep in mind.
Ideally, a company that has two or more employees carrying out a repetitive task, which can generate structured data, makes for a good business case for RPA, explains Rod Dunlap, Senior Director, RPA for Insurance at Capgemini.