Why Voice Bots Will be the Next Frontier in Automation

Not only was this frustrating for the customer but it also proved to be a big problem for businesses trying to improve customer experience.The research is clear on one thing customers no longer base their loyalty on price or product quality alone, the experience they receive plays an equally important role.

Additionally, with the rise in technology, cross-device shopping has seen a boom which has made it challenging for businesses to provide seamless customer support consistently.Fortunately, Chatbots have solved this issue in a huge way!

Since Chatbots can be enabled on any device they address customer concerns in real-time without delays.

There is no doubt that Chatbots can be hugely beneficial to almost any kind of business, however, there are certain industries that are likely to be revolutionized by the capabilities of Chatbot technology.Below is a list of 3 main industries we strongly believe that can achieve the best unexpected results by implementing the Chatbot on their business website:1.IT Helpdesk Chat BotChatbots improve overall ITSM efficiency and productivity by handling routine employee issues much faster.

Chatbots deflect trivial tickets being sent to human agents.

Our IT Helpdesk BOT frees up time of your critical resources as they can stay focused on work that adds value, rather than answering repetitive questions.

When you think of the very different brands of Sephora, MasterCard, Starbucks, The Wall Street Journal, Disney, Spotify and Pizza Hut, can you determine what they all have in common?

The answer: Chatbots.So what exactly are Chatbots, and why are they useful?Chatbots are a form of artificial intelligence that can communicate with consumers using neutral language through predominantly websites and apps.

They use a deep learning process where they recognise speech, patterns and data that is then transmitted through a network to allow them to provide accurate results.

Surveys show that 63% of consumers prefer using chatbots over people as a means of communicating with a brand or business.What does this mean for the future of digital marketing?Chatbots act as a cost-effective data and research tool .

Chatbots interacting with consumers can be programmed for consumer data collection and monitoring, which overtime can identify consumer buying behaviours and patterns.Chatbots can also improve the level of traffic flow on a website as consumers can receive direct solutions to their problems in real time, as opposed to having to wait for a human response.

This increases the level of engagement a business has with its customers.Once consumers are engaged, customer service and loyalty is likely to increase.

Interaction with customer has to be rapid, whether it is for sales, support or marketing.

In this technically upgraded world, people prefers instant solutions for their queries.

If your business is not offering smooth response, your customers will skip you without doubt.To deal with this crisis, AI powered chatbots make its appearance and made entrepreneurs to realize that they automate their business, communication with customers and augment the support greatly.

These chatbots are drawing a contemporary way for businesses to interact with their audience.According to a statis, around 35% of consumer require companies to consume chatbots to enrich their communication strategy and to deliver best experience.

If you are running a online based business, and lagging in customer support, then integrating AI chatbots for your business is much essential.Benfits of AI Chatbots for BusinessFind out the major benefits you can grab while integrating with AI chatbotsSaves your CostEmploying AI chatbots for your business will eject the need for workforce as well as cut-off the wages spending on the workforce.

Even though chatbot integration needs a certain amount to setup, this process will reduce the traditional customer service, infrastructure, salaries and training.All time SupportYour customer no need to wait for your workforce when chatbots are employed.

As our capabilities in artificial intelligence expand, we are seeing more and more businesses latch on and restructure around the use of chatbots.

Best yet, chatbots cut operation costs and increase user retention rates by being able to offer personalized recommendations.

So, it only makes sense that chatbots are here to stay and predictions suggest that 80% of businesses will be using a chatbot by 2020.

Let’s take a look at which trends they will be bringing to the new year and what to expect from them as we move forward.We Will See AI Call Centers Emerge.

We are already seeing some advancement in this area, where chatbots are being developed to handle basic tasks like scheduling appointments, requesting a balance, and changing passwords.

It is likely that as chatbots become more humanized and smarter, they will be able to handle a large number of calls and requests.

Are you looking to build smart ai chatbot for your business?

It's ok if you don't have much technical knowledge of how to create chatbot here you have best option.

WotNot is the best chatbot devlopmnet platform in 2020 you may have quetions why, here are the benefits to using WotNot to build smart chatbot.Benefits of WotNot - the leading chatbot platform 2020Custom chatbotConversational experienceMultichannel approachSales BoosterLead GenerationReduce business costs24*7 available Understands multiple languagesConversational AnalyticsBy using WotNot transforms your buisness to conversational AI.

WotNot have chatbot templates for different categories like travel,health,bankinng and finance and many more.

Build smart ai chatbot to engage the targeted auidance of your buisness.

It increase the employees productivity and sales.

You may even be looking for notifications as you read this.

The application permits customers to send as well as receive text messages, voice messages, as well as video phone calls as well as likewise, enables them to send out files, pictures, video clips, and also relevant web content through the app.

Since 2021, WhatsApp is one of the most preferred as well as a lot of used carrier applications on the planet, with 2 billion active month-to-month users – even outranking Facebook Messenger.

By executing this method strategically, you are able to boost brand reach, retain existing clients, draw in leads, and also far better your bottom line.However, exactly how does it function?

This informs you, as a brand name, that the customer is opting-in to your service by taking this action, as well as assists you establish them as a quality possibility.By having such a strong, simple contact us to action on your site, you are directing the consumer trip as well as making it as streamlined as feasible.Yet, are there alternatives when it pertains to incorporating it throughout your website?

Allow’s to take a look.WhatsApp Web Site Integration ChoicesListed below we take a look at the top 2 means you can better your business with WhatsApp integration throughout your website.1.

 •In Accordance To Emarketer,“70% Of The People Demands Personalized Experience Especially When They Are Engaging Themselves In The Retail Business.” •In Accordance With SFDC’s Research,“Almost 65% Of The Consumers And 83% Of Business Users Expect Retailers To Communicate And Respond Them Real-Time Instead Of In-Mail Reply.” •In Accordance To Digitalcommerce360,“More Than 75% Of the Shoppers Use Their Smartphone in-Store Which Indicates That Consumer’s Expect Retailers to Assist Them Real-Time and to be “Omni-Connected” At Every Shopping-Step.

“ Today, the Retail business expects difficulties in assisting and interacting with consumers all together at the same time.

And, marketers add fuel to the fire by saying that a personalized consumer experience is a key to success in the retail and e-commerce business.

And so, to streamline and automate entire retail operations, big-labeled businesses and enterprises are planning to hire chatbot developer so that they can converse with the consumer easily with customized bots – A Big thanks to such complex algorithm and the natural processing language to streamline human tasks.The text above is a summary, you can read the full article here; Chatbot development for retail business

Colan Infotech an offshore company is one among the well known Chatbot development companies in India.

Known by its reputation, colan Infotech offers brilliant Chatbot application development services and newly updated solutions to all the approaching clients.

But, AI Chatbot software and solutions are indispensable in the corporate world.

It makes sense to add solutions as it proves to be beneficial.

Good chatbot providers have customized solutions for every business.Perks of adding AI chatbot software and solutions to your existing frameworkChatbot providers help you present your company to customers by forming a face for your brand.

It allows chatbot providers to represent your company creatively.In comparison to traditional customer support, AI chatbot software is available 24 hours a day.

It processes multiple requests at a time, without getting overburdened.If there is a question that your chatbot cannot answer, chances are there that your customers can get transferred to human agents.

Chatbots leave messages after office hours so that representatives can respond via mail on the following day.Free Productive TimeDuring the office hours, customers get directly transferred to the chatbots.

Quick automated responses generated by chatbots enable users to save time with a timely response to their queries.

Adding chatbots to your apps will give will keep users engaged and increase conversions.

Further, with the implementation of advanced technologies like conversational AI, it is possible to create an amazing user interface.AI-powered chatbots have demonstrated their ability to handle queries and keep customers engaged at every stage of the customer life cycle.Oodles AI and chatbot development servicesWith several years of experience in chatbot development, we ascertain a realistic interaction between businesses and users.

Our developers have worked on a myriad of automation features across hundreds of apps.

Do get in touch for more details about our chatbot development services and a demo of our work.