The Better Business Bureau received over 7,700 complaints about movers in the United States in 2012. According to the BBB, most complaints involved alleged lost or damaged property, but charging for unworked hours, arriving late, and failing to honour estimates were also on the list.
Moving day is stressful enough without your belongings arriving damaged or with an unexpected bill. To avoid this, you should thoroughly investigate potential moving companies. It only takes a little extra time and can save you a lot of trouble.
1. Gather Referrals
Searching for moving or furniture removals companies on the Internet or on the phone can be difficult. Begin by asking friends, family members, and coworkers for recommendations on a moving company. Ask for a recommendation if you're working with a real estate agent. Moving.com's The Find, a Mover service, can also help you get quotes from movers.
2. Follow the Rule of Threes
Don't accept the first estimate you get. Instead, request in-person estimates from at least three companies, as no company can provide a thorough estimate without seeing your items.
Please ensure each company is aware of any special instructions or conditions surrounding your move before providing an estimate.
Note: It might be worth it to verify if the company has access to services of a waste management company.
3. Check Credentials and Insurance
Once you've narrowed your choices, call each company and ask for their licensing information and insurance coverage. Ensure they are licensed by the Federal Motor Carrier Safety Administration (FMCSA).
4. Keep an eye out for warning signs
During the estimate, keep an eye out for red flags. Most reputable moving companies, for example, will not require a cash deposit before you move. The business may not be legitimate if the mover appears desperate for the money upfront. Also, note how professional or unprofessional the movers appear during the estimate. Look for another company if they are late, appear unsure of their abilities, or can't answer your questions. Also, be wary of movers who arrive in a rented moving van. A professional business will have its equipment.
5. Get in touch with the Better Business Bureau.
Investigate the moving company's BBB rating, which is free online. Choose moving companies that are BBB accredited or have a good rating. If the moving company is not BBB-accredited, look for one that is.
6. Request Professional Certification
Trade associations vet companies before they are granted membership or an approved seal. Look for a moving company with the ProMover logo from the American Moving and Storage Association. You can also use the American Moving and Storage Association's Moving.org website to find approved companies.
7. Verify the business Address
Request a real business card and more importantly, visit the mover's website, then look up the listed address online or in the phonebook. Check that the moving company's address is listed and registered under the company name. Any address listed under a residential name should be avoided.
Conclusion
Choosing a moving company doesn't have to be a daunting task. By following these seven simple steps, you can be sure that you're choosing a reputable and reliable company that will make your move as smooth and stress-free as possible.
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Movers is local and long distance moving truck company based in Brampton, Ontario, Canada that offers superb and affordable moving services across Canada.
